negative reviews

How to Deal with Negative Customer Reviews

Handling negative reviews from customers the right way is important for brand image, especially in the leisure industry and on platforms like Yelp and TripAdvisor. Reviews are just another form of word-of-mouth advertising, which is the most effective. Here are 6 tips to handle negative customer reviews in order to please your customers and maintain […]

We will show you ways how to master Google Analytics

5 Easy Ways to Master Google Analytics

Learning to master Google Analytics is important for tour operators in the leisure industry. Most people search online before making any kind of purchase decision related to travel. Therefore businesses in the leisure industry absolutely must have a strong online presence. The trick is understanding exactly how your site brings in visitors, their behavior on your […]