In today’s market, travelers look around online before completing a booking. One of the top websites to compare things to do online is TripAdvisor. Companies with a poor TripAdvisor ranking are, of course, less likely to be booked than the top players. With our tips, you will be able to climb up the rankings. In […]
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It’s no secret that reviews are important for tours and activities. Websites like TripAdvisor facilitate user-generated content at scale and have become key players in the industry. In many cases, people turn to these websites for ideas and recommendations about where to go and what to do – and they often trust them more than […]
A very large percentage of consumers turn to online reviews when it comes time to make a purchase decision. Whether it’s an electronics product or a leisure activity, online reviews influence purchases in every industry imaginable. With so many options these days, especially online, it’s important that your business stands out from the competition. If […]
Handling negative reviews from customers the right way is important for brand image, especially in the leisure industry and on platforms like Yelp and TripAdvisor. Reviews are just another form of word-of-mouth advertising, which is the most effective. Here are 6 tips to handle negative customer reviews in order to please your customers and maintain […]
As the digital age gears towards automation, activity providers will need to increase their efforts in ensuring their customers receive professional customer service along with the personal and friendly human touch that consumers demand Learn to balance the best of both worlds with these tips on how to give a human touch and improve your […]
As a business owner or marketer, you have a job to maintain your company’s presence on social media. But sometimes it can be a struggle to create quality content to keep your audience satisfied.These are the moments when you need to look elsewhere for content, and where better to look to than User Generated Content […]
