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  • Industry
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How To Improve Customer Service: A Human Touch In The Digital Age

by Catherine Nyorani | on March 12, 2020November 20, 2020 |

Offering quality customer service is one of the ways to increase customer satisfaction.  Through great customer support, first-time clients can be converted into loyal, repeat customers to the extent that […]

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negative reviews
  • Industry

How to Deal with Negative Customer Reviews

by regiondo | on January 30, 2020January 20, 2021 |

Did you know that 90% of consumers search and consider online reviews before making a purchasing decision? In addition, products with positive reviews generally have twice as many sales as […]

Positive Online Reviews
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How Positive Online Reviews Can Help Your Business

by Alexander Bechte | on January 17, 2020January 20, 2021 |

A very large percentage of consumers turn to online reviews when it comes time to make a purchase decision. Whether it’s an electronics product or a leisure activity, online reviews […]

coronavirus tourism
  • Industry

The Ultimate Guide to Generating Positive Customer Reviews

by Angela Bolchinova | on December 12, 2019January 20, 2021 |

There are a lot of factors that impact a customer’s decision to choose your company’s services or products. Since the internet has now become a global network where consumers can […]

How to promote tour packages
  • Industry

How to Improve Your TripAdvisor Ranking Quickly

by Trifon Tsvetkov | on February 22, 2019July 10, 2020 |

In today’s market, travelers look around online before completing a booking. One of the top websites to compare things to do online is TripAdvisor. Companies with a poor TripAdvisor ranking […]

coronavirus-tour-operators
  • Industry

How to Get More Positive Reviews and Boost Referrals

by Trifon Tsvetkov | on November 20, 2018January 20, 2021 |

It’s no secret that reviews are important for tours and activities. Websites like TripAdvisor facilitate user-generated content at scale and have become key players in the industry. In many cases, […]

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