Tour Operator Reservation System

Frequenty Asked Questions

• What is Regiondo?

  Regiondo is Regiondo is Europe’s leading tour operator reservation system for the leisure industry. We help tour, activity & attraction providers to sell tickets online, manage bookings, connect with leading online travel agencies and grow their business faster. Regiondo is an all-in-one solution for managing your reservations, accepting payments, tracking and communicating with your customers. We also offer several add-ons such as Website Builder and Touch POS for truly seamless business workflow. 

• Who uses Regiondo reservation system?

  Regiondo is designed for tour, activity & attraction providers, DMOs, DMCs, and tourism boards. More than 7.000 partners from the travel industry already use the system successfully. Whether you offer an amusement park, a zoo or cooking classes, Regiondo is adaptable to your needs.

• How does Regiondo work?

  Sign in to your account, complete your company information and payment details, create your first offer and integrate it to your website. Now your customers can automatically book your tours or activities directly from your website, while you can always manage your availability, update your customers, view sales reports, or promote your offers on popular sales channels, such as GetYourGuide or Viator. Would like to get started? Book a demo with us, and one of our sales managers will be happy reach out to you, show Regiondo tour operator reservation system in action, answer all your questions and set up a free trial for you.

• Do I need to download or install anything to get started?

  No, Rediondo is web-based, so you will only need Internet connection to get started. You can access your account from any device, while all your data is automatically backed up and secured. We also provide free mobile apps for Android and iOS, which are designed for ticket scanning.

• Can I use Regiondo with my own website and domain?

  Yes, Regiondo perfectly integrates with your website to provide your guests with unrivaled booking experience. You can use our booking widget to add your offers and availability directly to your website. The widget is fully customizable so you can adjust it to your website style, add your content, logos, descriptions, etc. The best part: you won’t need to hire a dedicated IT specialist to embed Regiondo: we offer intuitive and simple user interface that doesn’t require additional coding, while our onboarding team will be happy to help you every step of your integration.

• What if I don’t have a website yet?

  No problem! For those customers who don’t have a website yet, we offer Website Builder – a platform that allows you to create a website from scratch without any coding at all. Our website builder comes with intuitive dashboard, responsive or mobile-ready templates and easy-to-use customization tools that help you launch your business online without IT specialist’s help. Additionally, our onboarding and customer success team will guide you through all stages of web development process.

• Will my offers automatically be present on other sales channels such as GetYourGuide?

  Regiondo helps customers sell their offers on the most popular sales channels, such as GetYourGuide, Viator, Expedia, TripAdvisor and many others. In order to connect with a new sales channel, you will first need to set up the initial connection. The setup itself is quick and easy, however, it might take some time for your preferred OTA to activate the connection.

• How much does Regiondo cost?

  We provide monthly subscription and three different pricing plans depending on your needs and requirements. You pay a fixed price, ticket and resource usage fee. There are no long-term contracts and you can cancel any time. We also offer a free 30-day free trial.
  See our plans for more information.

• Is Regiondo available globally?

  We are using Stripe Payments Europe, Limited (“SPEL”) service to accept payments, which is why our operation is limited to the countries where Stripe is supported (currently 47 countries). Visit the Stripe website to view the list of supported countries.

• Which languages does Regiondo support?

  Regiondo is available in English, German, French, Italian, Spanish, Portuguese, Dutch, Hungarian, Chinese and Japanese.

• Is Regiondo secure and GDPR-compliant?

  Security is one of our greatest priorities. Regiondo is PCI- and GDPR-compliant. All data from Regiondo is hosted in Frankfurt (Germany) in accordance with data protection regulations, while all personal data of our customers is stored, processed and managed in an encrypted form. Regiondo is also a member of the Initiative Cloud Services Made in Germany. You can learn more about our security practices here.

• Can you help me set up Regiondo and build my ticket shop?

  Yes, we have a dedicated onboarding team that will guide you through the system and setting up your offers.

• Do you provide technical support for the tour operator reservation system?

  Of course, we offer technical support for all pricing plans, including chat, email & phone communication. Additionally, we have an extensive knowledge base, video tutorials, and webinar training available free of charge.